Product Operations Lead, Growth

Website OKX

Discover the future of investing, built on top of the world’s mo

About the job
Who We Are

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.


We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.


About the Opportunity (Role is based in Singapore)

*Requires relocation to Singapore Office


Our team is composed of highly talented individuals who bring expertise from top internet companies and cryptocurrency firms. We have carefully selected professionals who possess a deep understanding of promotional campaigns and have a track record of success in their respective fields. The team’s diverse backgrounds and experiences enable us to approach campaign strategies and tools with a wealth of knowledge and a strong focus on delivering exceptional user experiences. We foster a collaborative environment where innovation, creativity, and continuous learning are valued. Together, we work towards driving growth and shaping the future of the cryptocurrency industry through impactful promotional initiatives.


What You’ll Be Doing

Responsible for product operations in South Korea, Turkey, or Russia, serving as the bridge between the Growth Product Team and the Local Market Team, playing a role in requirement collection, requirement management, and strategic operations in specific markets.
Optimize or reinvent internal best practice by collecting and analyzing problems in business implementation.
Evaluate and forecast the impact of product features on affiliates, agencies, operations and the OKX ecosystem.
Responsible for training to promote platform new features to help local markets follow the designed workflow, and improve the performance and satisfaction of the platform.
Promote continuous development through communication and cooperation with the relevant PMs, local markets, R&D team, and algorithm team. Pay attention to the efficiency and optimization of each module.
Responsible for the design of internal communication systems to improve information transparency and efficiency.
Ability to understand the business in depth according to the complex business environment, propose creative problem-solving ideas and methods, and effectively solve difficult problems.


What We Look For In You

Fluent in English and one of the following: Korean, Turkish, or Russian (Native speakers preferred).
Bachelor’s degree or above, 3 years of experience in a related role.
Excellent communication ability, strong project management ability, and project coordination ability, able to cooperate with multiple teams to complete the set of work goals.
Deep understanding of crypto local market growth of either Korea, Turkey or Russia
Good logical and structural thinking, ability to work under pressure and manage deadlines.
Good data analytical skills and multicultural understanding are preferred.
Relocation to Singapore is required.


Nice to Haves

Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading and market dynamics.
Familiarity with regulatory frameworks and compliance requirements in different regions related to cryptocurrencies and promotional campaigns.
Proficiency in data analytics tools and techniques, to derive insights and make data-driven decisions.
Experience in Artificial Intelligence (AI)


Perks & Benefits

Competitive total compensation
Comprehensive insurance coverage for employees and their dependants
More that we love to tell you through the process!
Posted on Sep 24, 2023.

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