About the job
Who We Are
At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is world of financial access backed by blockchain and the power of decentralized finance.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.
What You’ll Be Doing
Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume in Latam region
Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
Constant monitoring of transactions, investigating and reporting suspicious activities
Conduct market surveys to understand users’ needs and identify gaps for product improvements
Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)
Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
What We Look For In You
Solid relevant experience in business development and marketing roles in the crypto industry
Knowledge of blockchain, crypto, and P2P payments is a must
Preferably a crypto P2P user
Exceptional written and communication skills in English and native Spanish language to liaise with local stakeholders
Organized, meticulous and result-oriented, strong problem-solving & analytical skills
Highlights Of Perks And Benefits
Competitive total compensation
Training & Development Reimbursement
PTO, and company paid holiday
Employee Referral Bonus Program
More that we love to tell you along the process!
Posted on Sep 25, 2023.
To apply for this job please visit boards.greenhouse.io.