Website Luno
We're upgrading the world to a better financial system.
About the job
Product Designer
About us :
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone’s hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely
The role in a nutshell:
You will design solutions for undefined problem spaces with a highly collaborative, cross-functional team of engineers, product managers and data scientists. Additionally, you are a recognised, trusted expert who is constantly looking to sharpen your user-centered approach. You’ll bring this drive and artistry into a well-established, embedded team of Product Designers and UX writers with a focus on crafting experiences that deliver value. You will work in Fleet Experience that is responsible for building products that make it easy for our customers to invest in crypto, reporting to the Design Team Lead.
Our full stack product design guild consists of Product Designers, UX Writers, a UI specialist and a Principal product designer, and is currently 100% globally distributed.
Your mission will be:
Working closely with product managers, engineers and UX writers to fully realise a feature or product.
Conceptualising, wireframing and designing customer friendly experiences and prototypes that are both intuitive and engaging solutions to complex design problems.
Translate UX (structure) to UI (surface) according to platform-specific requirements and produce development ready designs.
Be the champion of our customer’s needs and discuss both benefits and hurdles of various design solutions with stakeholders, defending those that you believe in.
Build product experiences based on data and analysis: perform desk and field research, build prototypes, conduct user interviews, perform usability, QA and A/B testing.
Actively run experiments to validate ideas and hypotheses.
Continually keep yourself and the rest of the design team up to date with the latest trends, techniques and technologies.
Contributing to the evolution, maintenance and adoption of our design system
Working with people who love building products and mentoring fellow design contributors through coaching and feedback.
A little about you:
4+ years of end-to-end (hybrid UX and UI) product design experience for Android, iOS and web.
A well-rounded, strong portfolio demonstrating your UX and UI design process and impact.
Strong creative problem solving, interaction design and prototyping skills and you’re capable of conducting user research and visual design work.
You love design; you’re not satisfied with the status quo and obsessed with finding ways to improve!
Proficient in popular design tools (e.g Figma, Sketch, Craft, Abstract, Miro). A strong knowledge of the Google Suite is an added bonus.
Experience working in agile teams, with strong communication skills for articulating, discussing, and advocating design decisions with developers, copywriters and product owners.
Excellent working knowledge of design systems, including Material Design and Human Interface Design.
Experience in dialogue flow best practice and designing chatbots is advantageous.
Experience in Payments, Help Centres and customer support is advantageous
A Bachelor’s Degree, or equivalent.
Behavioural competencies:
Leads Change: Takes control and exercises leadership. Initiates action, gives direction and takes responsibility to ensure delivery of objectives/goals/tasks/projects.
Critical Thinking: Provides evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicating well in writing and can explain complex technical analysis to a non-technical audience.
Creative Thinking: Open to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. Thinks broadly and strategically. Supports and drives organisational change.
Plans and Organises: Plans ahead and works in a systematic and organised way. Follows directions and procedures. Delivers within the agreed time frames.
Delivers Results: Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance.
Life at Luno:
Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Improve body and mind, with excellent private medical insurance.
Access to Learnerbly and Code Academy
Generous maternity / paternity and even paw-ternity for your furry friend.
Annual Inspiration Day.
A collaborative, friendly work community, with regular social events
Free lunch and snacks.
Free access to Headspace – a full library of guided meditations, sleep stories, and music.
0 fees with Luno from the day you start.*
Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits found in job post
Medical insurance
To apply for this job please visit boards.greenhouse.io.