Technical Project Manager

Website Coinbase

We're building an open financial system for the world.



About the job
At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

You’ve got positive energy. You’re optimistic about the future and determined to get there.
You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

 

The IOS Tooling team is composed of Salesforce System Administrators (onshore and offshore), Developers and Technical Project Managers.Together, we provide internal tooling support for Operations teams on the IOS Institutional org. We help them optimize their workflows by introducing automation and new technologies as well as working cross-functionally as needed to implement larger initiatives. Our team partners closely with EAA. The tools that we manage for our stakeholders are: Salesforce, Talkdesk (soon to be Amazon Connect), Qualtrics, Ironclad, DocuSign, and CLEAR.

What You’ll Be Doing (ie. Job Duties)

Drive IOS Tooling initiatives in partnership with business units and IOS technical team members
Define business requirements and translating them into technical requirements in the form of Project documents and/or JIRA tickets for both projects and ad-hoc enhancements or bugs
Drive all facets of project management including planning, dependencies, milestones, communication, deliverables, risk management and delivery of solutions.
Partner with business units to drive strategic tooling initiatives needed to meet specific goals
Manage the overall delivery of projects developed by the IOS technical team
Organize, plan and lead UAT testing for developed solutions that require it
Influence and collaborate across teams including EAA, Product, Tools Foundation, IT, etc. to negotiate competing requirements, priorities and ensure alignment
Support business teams on how to effectively leverage tools to execute efficiently
Perform basic SFDC troubleshooting for issues escalated by business units and consult with technical team as needed

 

What We Look For In You (ie. Job Requirements)

Strong leadership and negotiation skills and the ability to effectively manage cross-functional and technical activities.
Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
2+ years of project management experience
Analytically focused and ability to be hands on to help build operational reporting that can be leveraged for business insights
Passionate about delivering a great Customer Experience
Hold a Salesforce Certification (Administrator, Advanced Administrator, or Service Cloud preferred), otherwise, acquire one within the first 4 months in the role

 

Nice To Haves

Previous Salesforce Administration experience
Experience managing projects for Operations teams in partnership with multiple technical teams

 

Job #: P52249

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range

$127,075—$149,500 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

To apply for this job please visit www.coinbase.com.